Penalty Fee (late charge) will be changing to 10% of your bill total effective April 1st, 2022. All bills are due by the 10th of the month. We are not responisble for late or missing payments due to the mail. Contact our office if you have not received your bill by the 5th of the month and we let you know what is owed. Any questions please give us a call. 903-482-6231